Or at least some former Virgin folks who can tell us why Virgin doesn’t seem to care about customers and their reputation. Who would imagine anyone having to load 8 pages of documentation over 12 hours, hampered by interval crashes?!?!!!? I am usually up at night since I work nights but even at 3 a. Been trying for 3 weeks to get online. Tell us about your experience with our site.

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Then the connection totally went out. I am back to using a Verizon USB modem.

Windows 8.1 vs Virgin Mobile Broadband2go u600

However, several weeks ago, when I was on reduced speeds post 5GB allocation, service deteriorated. Btoadband2go, for those who are considering Virgin as a service provider, or are deciding whether to continue with Virgin, do not count on reliable connection and do not expect problems to be resolved.

I have heard of carriers having difficulty with some modem drivers not working on Windows 8, which is really a shame as the kernel is very similar to Windows 7.

But, I winvows to call back again tomorrow. It is a very simple address. I personally don’t understand either. If the Virgin Mobile My Account screen is not displayed, wait 5 minutes and complete the steps again.

Windows 8 and Franklin U600 USB modem driver fail

By the way the tech support for virginmobile not limited to just their broadband really sucks. How do I get the drivers to activate it? After 5 gig no way I use 5 gig my account is “throttled” to lower speed.


PrepaidWirelessGuy After years of fantastic performance with Sprint’s broadband PC Cards and MiFi modemlast year I experienced many of the same issues as you’re experiencing with prepaid. I’ll try to report back about the new provider in the future.

Anonymous I posted a couple days ago as I was still trying to solve my problem with the Broadband 2 Go MC, and I found the solution when I looked up a website regarding software issues. Then in July of this year it went to hell, and it’s getting worse. This is a scam company. Mike Albright We’ve had the USB adapter for several months but have only experienced true broadband speeds perhaps two weeks out of the entire time. Virgin rents network space from Sprint, so Sprint sells Virgin Mobile stuff in their stores.

Mar 29, Rating maybe fixed by: This information in the article also applies for Windows 8.

Broadband2Go software download, UNLIMITED internet is a go!

Aug broadbaand2go, Rating Worthless tech support by: It wasn’t until my second month where the issues kicked in. So lets go, everyone stand up and make a change.

If the Virgin Mobile My Account screen is wineows displayed. So asked the guy “didn’t you know this before you put me on hold to see what the problem was?


Windows 8 and Franklin U USB modem driver fail | Tech Support Guy

Remember a few months ago where they say if your The connection is super unstable. Some of their tech service reps have such heavy accents, broadband22go pretty aggressive if they have to repeat what is windowe As soon as the service changed the service to limited I have had nothing decent to say. We are very sorry for the inconvenience. Supposedly they were going to ‘correct’ the problem but don’t say what the problem is.

He then put me on hold for a minute or so and came back saying “we’re experiencing some technical problems with our 3g service so you have to wait 4 hrs before trying to connect”. Only the auto pay version shows, and I’ve just had enough. Unfortunately, broadband2gi best bet is to either call again, or go to a store. Anonymous I just wanted to say that we, as in my household, has been using virgin mobile’s wireless broadband for about 2 years now and for the most part it’s done it’s job.