How do I request or purchase replacement parts for my Razer product? A valid proof of purchase is defined as a dated sales receipt from an authorized Razer Reseller. Razer products are only available and supported in USB mode only. Please try cleaning the sensor lens with a Q-tip and some rubbing alcohol and let it dry for 5 minutes and try the mouse again. Learn more about warranty.
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Razer does make available some basic external spare parts at http: Please see full details for warranty lengths: We do not carry internal parts such as mouse sensors.
Master Acceleration lets you assign the same sensitivity for both the X and Y axis. If it does not work at all, please contact our 55g Support team. It has USB ports. Drivers are installed onto your computer and allow your computer to communicate with your Razer product. Protect your mouse feet: Products purchased from unauthorized dealers are often used, counterfeit, re-boxed, defective or gray market goods.
Razer DeathAdder G | Official Razer Support
Razer DeathAdder 3.5G Support
Make sure that USB ports are deathaddrr in hibernation mode. Please try cleaning the sensor using a Q-Tip lightly coated with rubbing alcohol. For mice with surface calibration: You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol.
Do you have spare parts available? Please feel free to contact customer support at http: We are sorry if there are any delays in processing your deathhadder. Ask the Razer Community. To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer. If a button has been assigned to “On-The-Fly Sensitivity,” pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right hand corner of your screen allowing you to adjust your sensitivity settings.
Do not scrub the surface of your Razer mouse. Choose Your Region Select your country so as to get support for your region.
What buttons can I register for Macros on Razer mice? You can clean the mouse sensor using a Q-Tip lightly coated with rubbing alcohol and then letting the sensor dry for 5 minutes before attempting to use it. Since updating to Windows 10 Razer Synapse does not detect my device and show the correct product configurator. If you purchased product from an unauthorized reseller, all support and warranty issues should be directed to that reseller. Mouse button presses are not programmable to macros.
Razer must verify that the product is within the specified warranty period and that it was purchased from an authorized reseller. Let the sensor dry for 5 minutes before attempting to use it. Razer mice and keyboards are not typically listed under the “Mice and other pointing Devices” section of the Windows Device Manager.
Razer products are designed to work well beyond when the warranty has expired.
The receipt must show the product description and price. I would like information on future Razer products.